Automation Wisdoms

  • Automation starts with the workflow

workflow - set of tasks strung together to achieve some meaningful business objective

  • Don’t reinvent the wheel
  • Start simple and iterate

Auto Remediation

  • Reduce mean time to resolution (MTR)
  • Avoid human error
  • Positive team impact - avoid pager fatigue, captue operational knowledge as code, turn from reacvtive to proactive

Small Wins

  • Do what you do everyday
  • Improve one thing a time
  • Don’t try to learn more than one thing at a time
  • Start simple use cases

Keep it simple

Building it from Scratch Yourself

We’ve tried “the build and maintain it yourself” already and it’s a major failure. Let’s not burn out more time and people to go that wrong route. - HFTGuy